Please try to uninstall the currently installed version, then delete all files in C:\Users\Username\AppData\Roaming\Imploded Software\Helium and perform a reinstall.
Please let us know if this worked or not.
Mikael Stalvik
said
over 4 years ago
Answer
Edit: Be sure to update to our most recent build, 14098 which contains startup related fixes.
uh
Hi there !
After installing the Hardfloor release the application
did not start.
There is an windows error:
Helium doesnt work
- search online for solution ...
- close
the error message is:
Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: Helium.App.exe
Problemsignatur 02: 12.0.14095.0
Problemsignatur 03: 577a9023
Problemsignatur 04: mscorlib
Problemsignatur 05: 4.0.30319.34209
Problemsignatur 06: 534894cc
Problemsignatur 07: 4527
Problemsignatur 08: 105
Problemsignatur 09: System.IO.DirectoryNotFound
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
windows 7 sp1, .net 4.5.2
helium_12.0.14095.0.exe
Thanks for help!
Uli
Edit: Be sure to update to our most recent build, 14098 which contains startup related fixes.
Download link available from this link:
https://implodedsoftware.wordpress.com/2016/07/05/release-hardfloor-now-available/
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Sorted by Oldest FirstMikael Stalvik
Hello,
Please try to uninstall the currently installed version, then delete all files in C:\Users\Username\AppData\Roaming\Imploded Software\Helium and perform a reinstall.
Please let us know if this worked or not.
Mikael Stalvik
Edit: Be sure to update to our most recent build, 14098 which contains startup related fixes.
Download link available from this link:
https://implodedsoftware.wordpress.com/2016/07/05/release-hardfloor-now-available/
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