When I select the Tracks view, the Artist field for every track is blank. Album Artist displays as expected. The same behavior happens in the Genres view. I tried removing the Artist column and adding it back. No luck. And I checked the tags of my tracks and all of them have the Artist field filled in.
I just downloaded and installed the newest update to the software. I deleted all of the data in my test database and, just for the heck of it, add a large batch of folders. And everything worked properly. Artists display in the Artist view and the Artist field is populated in the Track view.
@Michael: Please do a test to download the most recent release, helium_12.0.14273.0.exe, and recrate your library with that version to see if it helps.
Yes, it is a little too big. Maybe you can share it via Dropbox or a similar service?
You can contact me, email@example.com and send the link if you would not like to expose it to the public.
Artists view is blank. Test database is 14MB. Is that too big to upload here?
Yes, sharing the database could be helpful. Also, please let us know if you can see any artists in the artists view.
>>Hey, here's a quick thought. I remember that HMM11 had a quality check utility. Would running something like that on my music files help find any corrupted files? And, if so, does HMM12 have such a utility built in?
Yes, Helium 12 has the same too, Analyse files.
That tool can find broken tags, but if they are partially broken it might not be identified with that tool.
Hey, here's a quick thought. I remember that HMM11 had a quality check utility. Would running something like that on my music files help find any corrupted files? And, if so, does HMM12 have such a utility built in?
I'll see if I can try a few other tests, but probably not until tomorrow.
So this is interesting. I started a new test database. Added about 50 artists (I moved the artist folders from my usual music folder into a new test folder). Everything was good. Added 50 more artists (moved those folders to the test folder). Everything was good. Kept doing that until I had about 500 artists. Everything was good. Then I created a new database and added those same 500 artists in bulk (added the test folder). And boom! No artists display in the artist field.
Any other suggestions of how to track down the problem?
I'm doing some additional testing (though time may be limited right now). I'll get back to you if and when I find the problem.