importing Playing Stats from 11.5 to 12.3 ..... : Imploded Software

A

Alan

started a topic almost 3 years ago

... need a wee bit of help :)

I've finally got a bit spare time that I don't mind burning on adjusting to ver12 workflow.

I've been using Helium for at least a decade and have built up quite large bucket of stats on my music collection.

So followed through tutorial on how to export from 11 to 12 MySQL database, this all went well but my Playing Stats only show for music played yesterday & today and not the full decade worth :(

Any pointers to a solution would be most welcome :)

Cheers,

K.

Best Answer

M

Mikael Stalvik said almost 3 years ago

This is now resolved. The cause of the problem was orphaned data in the old Helium 11 database which generated problems during the import.

We have added workarounds for these kind of importing issues in our next version of Helium 12 which will be able to handle these scenarios.

The actual database has been properly imported and playing history is now properly included in the Helium 12 database.

Mikael Stalvik

said almost 3 years ago

Hi,

If you would like us to test this in detail, you are welcome to open a support ticket (http://support.imploded.com) and send us a backup of your Helium 11 database.

We will then perform an import and analyse the results.

A

Alan

said almost 3 years ago

.... that would be great Mikael, I'll go upload the MySQL dump :)

Cheers,
K.

A

Alan

said almost 3 years ago

... can't upload dump, exceeds max file size.
Compressed dump size ~500MB.

How do I get this uploaded for you to check?

K.

Sven Matzerath

said almost 3 years ago

1. You could use a one-click-hoster like share-online.
or
2. You could compress into multiple parts.

screenshot.1...

(36.3 KB)

Mikael Stalvik

said almost 3 years ago

Please provide it via a file-sharing service such as OneDrive or DropBox.

A

Alan

said almost 3 years ago

... will do :)
K.

A

Alan

said almost 3 years ago

@ Sven m,
Thanks for suggestions ...going with OneDrive :)

K.

A

Alan

said almost 3 years ago

Thanks for your help in resolving the issue :)

K.

Mikael Stalvik

said almost 3 years ago

Answer

This is now resolved. The cause of the problem was orphaned data in the old Helium 11 database which generated problems during the import.

We have added workarounds for these kind of importing issues in our next version of Helium 12 which will be able to handle these scenarios.

The actual database has been properly imported and playing history is now properly included in the Helium 12 database.

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