Overview


Helium Streamer can be accessed from any computer on your private network, or over the Internet if your router is configured to allow it. It also acts as the backend for the Helium Streamer apps for iOS and Android.


Is Helium Streamer Running?


Open the Helium Streamer Launcher and check the status shown in the main window. If it doesn't say Running, start the service before continuing.


1. Test Local Access


This confirms Streamer is running and reachable from the machine it's installed on, independent of any firewall.


  • On the General page, under Web browser access, click the Address on LAN link (e.g. http://192.168.0.10:3030).
  • Your browser opens to the Helium Streamer web app.
  • Log in, browse, search, and test playback on a track.


If this works, continue to step 2.


2. Test Home Network Access (LAN)


This confirms nothing on the network or the host machine is blocking other devices from reaching Streamer.


You'll need: a second computer or mobile device on the same WiFi/network.


  • On that device, open a browser and enter the same Address on LAN shown on the General page (or scan the QR code next to it for a quicker connection on mobile).
  • If it doesn't load, a firewall, antivirus, or antispyware product on the Streamer machine may be blocking the connection - try a temporary exception for Helium Streamer.


If this works, continue to step 3.


3. Test Internet Access


Requires: step 2 working first, and a public IP address from your ISP (most connections have one by default).


The General page's Address over the Internet field (with its own QR code) is what you'll use once port forwarding is set up.


Opening the port


Click Test next to Address over the Internet. This actively attempts to open the port for you - it adds a UPnP port mapping on your router and a matching Windows Firewall rule; it isn't just a connectivity check. If your router doesn't support UPnP, this step will fail and you'll need to forward the port manually.


Manual port forwarding


If the automatic test fails:


  • Comfortable with router settings? Forward the port shown on the General page to the Streamer machine's local address.
  • Not sure how? Look up your router model at portforward.com for step-by-step instructions. Use the port number shown on the General page.
  • Want a memorable address instead of a raw IP? Helium Streamer doesn't include dynamic DNS itself - use a free service like No-IP (noip.com/free) to get an address like streamer.no-ip.info that follows your IP if it changes.


Note: Linux/Raspberry Pi installs: the automatic UPnP/firewall test is Windows-only. On Linux, open the port manually on your router and in your firewall (e.g. ufw).


Setting Up the iOS / Android Apps


The apps use a separate address/port set from the browser links above - found in the App access section of the General page (its own Address on LAN, Address over the Internet, and Port, entered as plain values rather than clickable links). Enter these into the app's connection settings rather than the browser addresses.


Troubleshooting Internet Access


If external access still doesn't work, check:


  1. The router is actually forwarding the port to the Streamer machine (re-run the Test, or verify the manual forwarding rule).
  2. No firewall/antivirus/antispyware on the Streamer machine is blocking inbound connections on that port.