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Knowledge base
Imploded Software
License, upgrades and account information
3
How do I let you know of my changed e-mail address?
How do I log in to the Customer Center?
How long is a license valid?
Helium
Frequently asked questions
7
Changing contact information
Unable to log in to the Customer Center
Upgrading to the latest version of Helium
Upgrading from older versions of Helium
Upgrading from Helium prior to 11.5
See all 7 articles
Problems and solutions
11
Help - the application does not start!
Files that cannot be read or written to
Why are my albums split into two parts?
Isolating specific problems
Unlocking Helium Premium does not work
See all 11 articles
Tips and tricks
14
Organizing your digital audio files on disk
Migrating from a lossy filetype to a lossless filetype
Changing data in a batch
Importing external playlists
Tagging with dynamically generated contents
See all 14 articles
Documentation
63
Getting started with Helium
Views in Helium
Adding music
Keeping your library up-to-date
Tagging files
See all 63 articles
Scripting
4
Scripting introduction
Scripting basics
Scripting API
Database
WebService API
1
Helium WebServices API
Plug-in APIs
3
Creating download plug-ins
Creating General purpose plug-ins
Sample code for general purpose plug-ins
Helium Streamer
Documentation
3
Introduction to Helium Streamer
Requirements to run Helium Streamer
Installation
FAQ
7
Helium Streamer status label doesn't say "Running"
Accessing Helium Streamer locally, over the Internet and through the apps for iOS and Android
Open port in router says "Error opening port"
Which audio formats does Helium Streamer support?
How can Helium Streamer play files located on a network share?
See all 7 articles
Community forums
Showing recent updates
Start a new topic
Imploded Software
Announcements
200
Update for Helium 14.9 and our apps are now available
Posted by
Mikael Stalvik
,
2 months ago
Last Reply
by Roman
22 days ago
Helium 14.9 now available
Posted by
Mikael Stalvik
,
5 months ago
Last Reply
by Richard
4 months ago
Update for Helium 14.9 available
Posted by
Mikael Stalvik
,
3 months ago
Last Reply
by Franz Kirchhoff
3 months ago
See all 200 topics
General
20
Forum rules
Posted by
Mikael Stalvik
,
over 4 years ago
Last Reply
by Mikael Stalvik
over 4 years ago
RIP LyricsWikia
Posted by
Sven Matzerath
,
7 months ago
Last Reply
by Mikael Stalvik
7 months ago
Helium Converter - Missing tags
Posted by
Zeromancer
,
9 months ago
Last Reply
by Fredrik Heidgert
8 months ago
See all 20 topics
Helium
General
150
Import from iTunes or interoperability with iTunes
Posted by
Michael Hartl
,
20 days ago
Last Reply
by Michael Hartl
17 days ago
Can I fix my library?
Posted by
Malik Martin
,
about 1 month ago
Last Reply
by Mikael Stalvik
about 1 month ago
Record Label Field - Still relevant?
Posted by
Patrick Moran
,
2 months ago
Last Reply
by Patrick Moran
2 months ago
See all 150 topics
Feature requests
354
General information
Posted by
Mikael Stalvik
,
over 4 years ago
Last Reply
by Mikael Stalvik
over 4 years ago
Playing Trends - extend Years
Posted by
Alan
,
23 days ago
Last Reply
by Alan
14 minutes ago
Arbitrary Sorting and Saving on playlists
Posted by
Krista Parker
,
3 months ago
Last Reply
by Krista Parker
3 months ago
See all 354 topics
Bug reports
324
Please read this before posting bugs
Posted by
Mikael Stalvik
,
over 4 years ago
Last Reply
by Mikael Stalvik
almost 4 years ago
No lyric download
Posted by
Zeromancer
,
4 days ago
Last Reply
by Mikael Stalvik
4 days ago
Confound artist editing?
Posted by
Zeromancer
,
14 days ago
Last Reply
by Zeromancer
8 days ago
See all 324 topics
Scripts
16
Information
Posted by
Mikael Stalvik
,
over 4 years ago
Last Reply
by Mikael Stalvik
over 4 years ago
Read SQL From DB and Format Tag
Posted by
Charlton O'Neal
,
4 months ago
Last Reply
by Charlton O'Neal
3 months ago
Call all "c" professionals - Date Script
Posted by
Charlton O'Neal
,
7 months ago
Last Reply
by Fredrik Heidgert
7 months ago
See all 16 topics
Helium Streamer
General
19
Smart Playlists Continuous Play from End to End
Posted by
chip slocum
,
6 months ago
Last Reply
by Fredrik Heidgert
5 months ago
Streamer scrobble scream .....
Posted by
Alan
,
almost 2 years ago
Last Reply
by Alan
about 1 year ago
Replay Gain
Posted by
Alex B.
,
almost 2 years ago
Last Reply
by Fredrik Heidgert
almost 2 years ago
See all 19 topics
Feature requests
25
Enqueue playlist
Posted by
Alex B.
,
almost 2 years ago
Last Reply
by Michael Hartl
about 1 month ago
Option to move cache-folder
Posted by
Sven Matzerath
,
almost 4 years ago
Last Reply
by Geer Ploeg vder
over 1 year ago
Option to disable UPnP mapping?
Posted by
David
,
almost 2 years ago
Last Reply
by Fredrik Heidgert
almost 2 years ago
See all 25 topics
Report a problem
21
Stops, Starts, Quits on iPhone XR with ios 14.0.1
Posted by
chip slocum
,
5 months ago
Last Reply
by Alan
4 months ago
Stops playing after a few minutes (Android)
Posted by
Naofumi Tomita
,
8 months ago
Last Reply
by Fredrik Heidgert
8 months ago
Flac files not playing on iPhone
Posted by
Naofumi Tomita
,
8 months ago
Last Reply
by Mikael Stalvik
8 months ago
See all 21 topics
Helium Remote
General
2
iOS Remote Setup
Posted by
Bob Lloyd
,
3 months ago
Last Reply
by Fredrik Heidgert
3 months ago
Remote light
Posted by
Joris T.
,
3 months ago
Last Reply
by Fredrik Heidgert
3 months ago
Help Desk Software
by Freshdesk