Frequently asked questions
This sections contains information for coming and existing customers. There is information about licenses, how to upgrade to the latest releases and general information about your account information and the Customer Center.
Question How can I upgrade to a newer version with a discount? Answer Any existing Helium user, no matter of which version that was purchased, can upg...
Sun, 3 Nov, 2019 at 2:02 PM
Introduction To be able to upgrade to the latest and greatest version of Helium you may need to go through a specific upgrade path. We provide informa...
Sun, 22 Nov, 2020 at 12:07 PM
To be able to migrate from a Helium version older than 11.5, you will need to first migrate the data to Helium 11.5. If you for example are using Heli...
Sun, 3 Nov, 2019 at 1:59 PM
Question Are there any plans for supporting my language in Helium? Answer Helium is released with several languages: English Czech Espanol Franca...
Sat, 5 Jan, 2019 at 5:00 PM
Helium's libraries can be stored in a SQLite, Microsoft SQL Server, MySQL/MariaDB or a PostgreSQL database. This wide choice accommodates different user...
Wed, 2 Nov, 2022 at 5:38 PM