FAQ
Frequently asked questions for Helium Streamer
Where to Check The status indicator is in the main Launcher window, next to a colored status dot - it's not on the General page (that page is for ...
Mon, 10 Aug, 2026 at 3:13 PM
Overview Helium Streamer can be accessed from any computer on your private network, or over the Internet if your router is configured to allow it. It a...
Mon, 10 Aug, 2026 at 3:13 PM
When Helium Streamer Launcher can't set up port forwarding automatically, you'll see: Could not automatically configure port forwarding. You ma...
Mon, 10 Aug, 2026 at 3:14 PM
Playback in the Browser Streamer plays audio using the browser's native <audio> element - there's no plugin or Flash component involved. ...
Mon, 10 Aug, 2026 at 3:14 PM
Yes, this is possible on both Windows and Linux/Raspberry Pi installs, but each requires a bit of setup. Windows 1. Use UNC paths, not mapped...
Mon, 10 Aug, 2026 at 3:14 PM
If none of the other articles solved it, please submit a support ticket - we're happy to help. To speed things up, please include the following: 1. ...
Mon, 10 Aug, 2026 at 3:14 PM
The first time you will start the Streamer app on your Android or iOS device you will need to enter the port and address to your Streamer instance, running ...
Sun, 8 Jan, 2023 at 11:43 AM
Helium Streamer supports both MySQL and MariaDB as a database backend (they use the same connection path). This requires a Premium license - SQLite is the o...
Mon, 10 Aug, 2026 at 3:14 PM
PostgreSQL is supported as a database backend, and requires a Premium license - SQLite is the only database type available without one. Windows Mak...
Mon, 10 Aug, 2026 at 3:14 PM
Windows Install SQL Server (Express edition is fine) and enable SQL Server Authentication mode - Helium Streamer only supports SQL Server authentic...
Mon, 10 Aug, 2026 at 3:14 PM