I used the HC the first time (latest version from website). My converted files (flac (with tags) to mp3 (vbr ~2) contained no tags (missing artists, tile, album), only blank fields.
We added a link back to our web site (https://www.imploded.com). You can reach it by clicking on the Imploded Software logo (we couldn't link the text unfortunately) at the top of the page.
I'm looking for a direct link from the forum website to your imploded.com-website.
imploded.com offers a link via "support" to the forum but the other way?
The fastest way actually is to change https://imploded.freshdesk.com/support/discussions into https://imploded.
freshdesk.com /support/discussions but there is no button or active link for that?
We have just released an update for Helium Converter, please download it and see if the issue remains.
We could not force it to happen duing our tests with this version.
Sorry, we are not sure what you are requesting. Can you please specify your question a bit more in detail?